Digaf Micro Credit Provider invites qualified applicants for the following job position. Digaf Microcredit Providers, a tech-based microfinance institute, has signed a Memorandum of Understanding (MoU) with the Ethiopian Ministry of Labor and Skills (MoLS).
The partnership will allow the two signatories to facilitate access to affordable digital loan products for low- and medium-income individuals. institute aims to provide financial relief to middle to lower-income individuals through the application of technology in the financial sector.
Join Digaf Microcredit Provider S.C and make a difference in the lives of many through microcredit solutions.
Position 1: Customer Experience Support Officer
Requirements:
- Bachelor’s degree in Business Administration, Management, or related field
- 3+ years of experience in customer service, call center, or complaint handling
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution ability
- Good reporting and analytical skills
- Ability to work under pressure and manage multiple cases
- Familiarity with CRM systems is an advantage
Location: Addis Ababa
Position 2: Junior Legal Officer
Requirements:
- LLB Degree in Law
- 1–2 years of relevant work experience
- Strong knowledge of Ethiopian laws and court procedures
- Good communication and drafting skills
Key Responsibilities:
- Assist in legal documentation, contract drafting, and review
- Support litigation processes and court follow-ups
- Ensure compliance with applicable laws and company policies
- Handle customer complaints and legal correspondences
Location: Wolayita Sodo, Hawassa, Bahirdar, Nekemte, Jimma
Position 3: Senior Customer Data Quality Officer
Education
- Bachelor’s degree in: Finance, Accounting, Information Technology, Data Management or related field
- Experience: 3–5+ years in: Banking operations Data quality / MIS / reconciliation Digital lending or fintech (preferred)
- Location: Addis Ababa
Position 4: Credit Control Manager
Education
- Bachelor’s degree in:
- Finance, Accounting, Business Administration, Economics or related field
Experience
- 5–7+ years in:
- Credit control / collections / loan recovery
- Banking, MFI, or fintech
- At least 2–3 years in a supervisory or managerial role.
Location: Addis Ababa
Deadline: April 25, 2026
How to Apply:
Interested and qualified applicants are invited to submit their CV and application letter directly to: hr.admin@digafcredit.com
